Please state A, B, C, or D for each question

1. Which of the following services cannot be provided to customers by sales representatives through servicing?

A. negotiating the price

B. rendering technical assistance

C. expediting delivery

D. arranging financing

2. One of the benefits of social selling is:

A. reducing the perishability of services

B. increasing the persuasive power of the sales person

C. reducing the price of products to be purchased

D. conserving salespeople's valuable time

3. Social selling _____ the fundamentals of selling.

A. have changed

B. have not changed

C. have redeveloped

D. have ignored

4. Which of the following are feasible approaches to determine which competitive set or cluster is the most appropriate?

A. ADR, product type, and management company set

B. ADR, sales force size, and management company set

C. ADR, product type, and strategic alliance set

D. NPR, product type, and management company set

5. A salesperson __________ when business risks cannot be accurately predetermined.

A. should never negotiate

B. Is not given authorization to negotiate

C. cannot negotiate

D. should consider negotiating