Please submit your responses to the following Aubry Case Study (Dealing with Uncertainty and Ambiguity in a Complex Project: The Case of Intravenous (IV) Pumps in a Healthcare Center Monique Aubry, School of Business and Management, Universit du Qubec Montral, Montral, Canada Madeline Boulay-Bolduc, Project Manager, retired, McGill University Health Center (MUHC) Marie-Claire Richer, Associate General Manager, CIUSSS de lOuest de lle de Montral Mlanie Lavoie-Tremblay, Ingram School of Nursing, McGill University) questions here.

Governance of the project: Who is part of the project management team? What is the role of the different committees? What is the role of the TSO manager? Who is accountable for those decisions?

Politics/Stakeholders: Who are the key stakeholders? What are each stakeholders objectives and interests in this project? What has to be done to bring them in the same project?

Evaluation of the three options for the volumetric pump implementation strategy (as dumb, smart or both): Evaluate the risks of each option using the table supplied in Appendix A. What are the key elements that discriminate the different options on risks? What is your What is your recommendation to the decision making committee for the preferred volumetric pump implementation strategy?