Please to answer question number 1 other items are for support. please be in-depth and through with answer in th e correct format.

(CGSL) is a Business Process Outsourcing (BPO) company with headquarters in Miami, USA. BPO companies specialize in back and front office services on behalf of clients in many areas including: banking, telecommunication, and the hotel industry. CGSL opened its first Jamaican operations in New Kingston, Jamaica in January 2019 and plans to expand to Portmore by the end of 2022 and Ocho Rios in 2023. With the projected expansion, it is expected to increase market share and provide job opportunities for the Jamaican population. The benefits for CGSL include Jamaica's close proximity to the USA, a large population of English speakers; lower overhead cost than the US, similarity in the time zones and business hours; quick and reliable direct flights to Jamaica and North American cities. It is also projected that that CGSL will bring over $US1 billion to the Jamaica economy by 2023 . In addition, the Jamaica economy will benefit significantly from foreign direct investment. The Mission Statement of Cameron Global Services Ltd.(CGSL) is to serve the North American and Caribbean customers offering state of the art technological support by highly skilled customer service professionals providing the highest quality differentiated customer support services to meet the demands of clients while achieving a profitable and secure return for investors and business growth the respective territories. This Vision is to become the market leader in Call Centre in the Western Hemisphere by 2030. CGSL will require 1000 new employees for the Portmore branch which is expected to be opened by December 2022. The General Manager, Rushelle Cameron is responsible for operations and human resources. CGSL will be recruiting 500 Customer Service Agents (CSAs), 10 Administrative Support Staff by October 2022. The CSAs will be required to answer incoming calls from customers who will be placing orders, making reservations, responding to inquiries and managing complaints, and customer service problems, and providing general information. He/she will be a member of the primary contact team for consumers interested in the products or services offered by each of the client and will be responsible for assisting them in completing purchases online via voice and text. They will also inform customers of the product and services and demonstrate a professional company image through voice, online and social media interactions. The General Manager has just hired a new HR Manager, Ms. Grace Parkinson to assists with the human resource duties. A Recruiter will be hired by August 2022 to assist the HR Manager. Ms. Cameron began the process of drafting a job description and job specification for the Recruiter position but she needs your assistance to complete the job description and job specification. You are hired as the HRM consultant by Cameron Global Service Ltd.(CGSL) to complete the following task: (Be guided by lectures/textbook, o *et or other reliable sources). You are required to write an introduction and a conclusion for the project. 1. Review the job description and specification for Recruiter position drafted by the General Manager. (See JD \& JD below) - Insert the missing sections, then prepare a completed document for consideration. - Discuss the importance of a job description and job specification - Describe the process that should be used to develop the completed job description and job specification to the CGSL team. 2. Describe the recruitment process that will be used to attract persons for the position of Recruiter. - Prepare an advertisement for the Recruiter position based on the job description and job specification information completed in question #1. - State the medium that will be used to advertise the positions - and share how HRIS can be incorporated in the process. 3. Describe the selection and testing process that will be used for selecting and ultimately hiring the best candidates for the Recruiter position. - Outline the selection and testing techniques that will be appropriate for of the positions with justifications. - Prepare six (6) structured interview questions (2 situational, 2 behavioural and 2 job-related) on an interview sheet with the expected responses and the possible responses for the questions. - Add the new employees to the Orange HR System after the hiring process 4. Working at the call centre can be very stressful. The matter is exacerbated with the presence of the COVID 19 pandemic. - Recommend four (4) strategies and may be implemented by the employer to manage stress at CGSL. - Recommend four (4) recognition programmes that could be implemented to improve employee morale at CGSL. - Conclusion Job Summary The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. Duties/Responsibilities: - Develops, facilitates, and implements all phases of the recruitment process. - Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria. - Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. - Assists with job posting and advertisement processes. - Screens applications and selects qualified candidates. - Schedules interviews; oversees preparation of interview questions and other hiring and selection materials. - Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders. - Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. - Ensures compliance with the labour laws and regulations and company policies. - Attends and participates in college job fairs and recruiting sessions. - Excellent verbal and written communication skills. - Excellent interpersonal skills with good negotiation tactics. - Ability to create and implement sourcing strategies for recruitment for a variety of roles. - Proactive and independent with the ability to take initiative. - Excellent time management skills with a proven ability to meet deadlines. - Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. - Proficient with or the ability to quickly learn applicanttracking software or other recruitment systems. - Proficient with Microsoft Office Suite or related software