Question: Please type the answer by computer, so i can see it clearly, thank you!!! Cooperation tools are software programs, applications, or platforms that assist individuals

Please type the answer by computer, so i can see it clearly, thank you!!!

Cooperation tools are software programs, applications, or platforms that assist individuals or businesses in streamlining chores and business processes while also improving collaboration efficiency.

1 (a) Global companies need effective and efficient collaborative tools to enhance communication between their employees and customers. Distinguish THREE key differences between instant messaging and microblogging tools.

1 (b) In addition to the collaboration tools mentioned in (a), give TWO other types of tools with ONE example for each of them.

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