Please use complete sentences and include supporting details.

1. Imagine that you came to work an hour early so that you could get started on a large proposal that you have due in a week. Fifteen minutes into the project, a co-worker stops by to tell you about her recent vacation. After she leaves, your manager pokes his head into your office and asks if you can spare a minute. Finally, you settle into your proposal. Five minutes after the official start of the workday, one of your employees comes into your office and informs you that she wants to resign. What is the best way to handle each of these unscheduled visitors?

2. Which of the following is a source of stress? Explain.

a. A supervisor who gives vague and confusing instructions and then criticizes your results.

b. Buying a house.

c. Working at a boring job.

d. Getting a promotion to a supervisory position youve been wanting for a year

3. How can a supervisor overcome resistance to change?

4. What are the two basic sources of power available to a supervisor? Which do you think is more important to the supervisors effectiveness? Why?