Question: Please use KFC as an example, Thank you! Part II - Skill Development (Total: 65 points) Instruction: Choose a fast food restaurant like Pizza Hut,

Please use KFC as an example, Thank you!

Please use KFC as an example, Thank you! Part II

Part II - Skill Development (Total: 65 points) Instruction: Choose a fast food restaurant like Pizza Hut, McDonald's, etc and get the information for the following questions: 1. Discuss the type of production systems followed. (10 points) 2. Describe how the operations system is managed. (10 points) 3. Based on what you have gathered, explain the ways in which resources (i.e. manpower, capacity and materials) are utilized. (15 points) 4. Assess the fast food's customer service (.e. feedback mechanism) (10 points) 5. Which area/s you think that need/s improvement? Discuss your proposed solutions. (20 points)

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