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Q6. Using any Engineering Organization (EO) history, carry out a knowledge management assessment to identify areas where knowledge management interventions would be both appropriate and beneficial.

The student may choose any Engineering organization (EO) that he/she finds suitable to address

knowledge management.

How does Engineering Organization (EO) perceive KM? Do they demonstrate any bias (e.g., more technology than people-oriented, more efficiency than innovation-oriented?) Analyze the definition of knowledge management? Which key attributes of KM are of particular importance to this EO? What are the strengths of their definition? Weaknesses? How would you revise the KM definition to improve it?

Q7. What are the goals of this Engineering Organization (EO) what problem(s) are they trying to address? Which, if any, are KM-related problems? What are the others? Identify the tacit and the explicit knowledge to be addressed for this EO. List both types of knowledge in a table and justify your EO. What is the EO doing well in terms of addressing tacit knowledge? Explicit knowledge? What could they do better? Provide some recommendations and explain how the EO would benefit from them.

Q8. Position the different aspects of KM at the selected Engineering Organization (EO) on the

BTOPP framework (Benefits-Tool-Organization-People-Process). In your opinion:

1. Are they headed in the right direction? Why?
2. Are they using effective incentives for knowledge sharing? Why?
3. How will they measure the benefits of having KM in place? Why?
4. Have they thought of everything? What is missing?
5. What would you recommend to this EO and in what order/sequence what should they tackle first? Why?
6. How would you convince them that this is the right step/direction?
7. Provide some recommendations and explain how the EO would benefit from them.