Question: Please writee an answer to the following situations General information: Delivery times: 3-5 days Transport Company: DHL As we are currently in the Winter sales

Please writee an answer to the following situations

General information:

Delivery times: 3-5 days

Transport Company: DHL

As we are currently in the Winter sales period, we have posted in our web site a message information of possible delivery delays.

Situation 1:

A customer contacts us asking why he didn't receive his order.He wants to know the transports company name and the delivery date. He provided us with the order number and after checking the information we see that the order is in the warehouse ready to be sent. It should be delivered today.

Please preparee an email giving an answer to the customer:

Situation 2:

A customer that placed an order 3 days ago sends us an email asking why he didn't receive it yet. He provides us with the order number and we see in the transports company web site that the order has been delivered yesterday.

Please preparee an email giving an answer to the customer:

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Vitamin A is an important part of the visual cycle that ultimately enables you to see. On the line structure below, select all atoms with tetrahedral molecular geometry. H3C. CH3 CH3 CH3 CH3 -: H

Please write an answer to the following situations General information: Delivery times: 3-5 days Transport Company: DHL As we are currently in the Winter sales period, we have posted in our web site...

Delivery times: 3-5 days Transport Company: DHL As we are currently in the Winter sales period, we have posted on our website a message information of possible delivery delays. Situation 1: A...

WITHOUT/NO USING CHAT-GPT Background Acme Fragrances is a United Kingdom (UK) based producer of beauty products, cosmetics, scented candles and high-end gift sets. The company was formed in 1976 by...

Chapter 13 Food Legislation INTRODUCTION 5 This chapter provides an understanding of some of the requirements that hotels, restaurants and food outlets must comply with when serving, handling,...

The case. Please read and answer as needed. This is all one question. Thank you. Instructions: - Read the business case and provide your response as outlined in this document. - Provide your...

Can you please help me understand and answer these questions? Please see *BOTH* Word attachments for complete question list! MULTIPLE CHOICE QUESTIONS Please indicate your answer to the following...

Chinese Pharmaceuticals (HK) Limited: Effective Forecasting for Optimal Inventory Management Accurate forecasts are vital to our business because they drive all of our production and distribution...

The company has four main managers: a sales manager, a purchasing manager, an operations manager, and a finance manager. Each manager has both general information about the company as a whole and...

A. Review the financial information in the case study. Create spreadsheets and enter your data for the following: 1. Prepare the sales budget by month and in total. 2. prepare schedule of expected...

Where does the borrowing of $219,000 come from? Where are the numbers above that I must borrow and use in order to compute this borrowing of $219,000? Can you show me the step by step work to compute...

Mary, a VSC-certified greeter, reviews the taxpayer's completed Form 13614-C, page 2, to identify what potential volunteer certification level is needed for this tax return. Mary sees the taxpayer...

In what way does factor endowment theory help to explain why nations trade? How does the Leontief paradox modify this theory?

The Daiwa Bank scandal and Barings Bank collapse illustrate the dangers of weak internal controls and rogue trading. The failure to detect unauthorized transactions for extended periods underscores...

WHAT IS the cash flow statement BBINFIT ,AND HOW WE CAN ANALAYSES

10. last word Using Big Data to set personalized prices cannot be done with 100 percent precision. What would happen if personalized prices were set higher than customers reservation prices? Would...

5. Suppose that a monopolist can segregate his buyers into two different groups to which he can charge two different prices. In order to maximize profit, the monopolist should charge a higher price...

7. U.S. pharmaceutical companies charge different prices for prescription drugs to buyers in different nations, depending on elasticity of demand and government-imposed price ceilings. Explain why...