plz Read the business case & answer the question below.

Salesperson: Mr Bell, Tell me, do you have a burglar alarm system at present? Buyer: No, we don't Salesperson: I see. Could you tell me what's the most valuable item in your building? Buyer: Probably the computer Salesperson: And is it fairly small? Buyer: Yes, it is not bigger than a typewriter. Salesperson: Would it be difficult to run your business without it-if it were stolen for example? Buyer: Oh yes, that would be awkward. Salesperson: Could you tell me a bit more about the problem you would face without your computer? Buyer: It would be inconvenient in the short term for our accounts and record people, but we could manager until insurance gave us a replacement. Salesperson: But without a computer, wouldn't your billing to customers suffer? Buyer: Not if we got the replacement quickly. Salesperson: You said the computer itself is insured. Do you happen to know if the software-the programs, your customer files-is also insured? Buyer: I do not believe so. Salesperson: And do you keep backup records somewhere else-in the bank, for example? Buyer: No, we don't. Salesperson: Mr. Bell, in my experience, software isn't left behind after a theft. Wouldn't it be a serious problem to you if your software was taken? Buyer: Yes, you are right. Redevelopment would certainly cost a lot. Salesperson: And even worse, because software development can take a long time, wouldn't that hold up your billings to customers? Buyer: We could always do that manually. Salesperson: What effect would that have on your processing costs? Buyer: I see your point. It will certainly be expensive to run a manual system, as well as inconvenient. Salesperson: And if you lost your software, wouldn't it also make it harder to process customer orders? Buyer: Without order processing and stock control we will grind to a halt in a couple of days. Salesperson: This may sound like an odd question, but how many doors do you have at ground level? Buyer: Let's see 6 Salesperson: And ground-level windows? Buyer: 10 or 12 Salesperson: So there are 16 or 18 points where a thief could break in, compared with 1 or 2 points in the average glass and concrete office. Doesn't that concern you? Buyer: Put it that way, it does, I suppose we are not very secure. Questions 1) Analyze each of the salesperson's questions and state whether it is a situation, problem, implication, or need- payoff type of question. Please indicate S PIN next to question. 2) After the buyer's last statement, which of the following would you do? a. Move into the presentation. b. Ask a problem question. c. Ask a need-payoff question. d. Ask for an appointment to fully discuss your system