Poor Driving Practices For a Drivers Education Project students were asked to do a study and determine the most common poor driving habits during the morning rush hour The students located themselves in several busy school areas in the morning The students polled their data Below is the data they collected Rolling stop 31 No signal for lane change 11 Speeding 62 Driving through yellow 5 Driving while distracted 19 Improper left turn 9 Driving too slowly 2 a Construct a Pareto CHART for the information above Construct a Pareto GRAPH to show the information 2 Choose a product that you may have purchased within the past year Use the dimensions of Quality (below) and give a specific example of each Product Performance Aesthetics Serviceability Durability Reliability Conformance Special Features 2 Choose a service that you have purchased within the past year Use the dimensions of service quality to give a specific example of each Service Tangibles Convenience Reliability Consistency Responsiveness Time Assurance Courtesy

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Question: Poor Driving Practices: For a Drivers Education Project students were asked to do a study and determine the most common poor driving habits during the

Poor Driving Practices:

For a Drivers Education Project students were asked to do a study and determine the most common poor driving habits during the morning rush hour. The students located themselves in several busy school areas in the morning. The students polled their data. Below is the data they collected.

a. Construct a Pareto CHART for the information above.

2.Choose a product that you may have purchased within the past year. Use the dimensions of Quality (below) and give a specific example of each.

Product: ______________________

Performance: _____________________________________________________________________

Aesthetics: _______________________________________________________________________

Serviceability:_____________________________________________________________________

Durability:________________________________________________________________________

Reliability:________________________________________________________________________

Conformance:_____________________________________________________________________

Special Features:___________________________________________________________________

2.Choose a service that you have purchased within the past year. Use the dimensions of service quality to give a specific example of each.

Service: _______________________

Tangibles:___________________________________________________________________________

Convenience:________________________________________________________________________

Reliability/ Consistency:_________________________________________________________________

Responsiveness:_______________________________________________________________________

Time:_______________________________________________________________________________

Assurance:___________________________________________________________________________

Courtesy:_____________________________________________________________________________

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