Posttest

Luisa has multiple tasks to work on$,$ including her least favorite task: calling clients who have not yet submitted their invoices to collect on overdue payments. This task always makes Luisa feel slightly uncomfortable, but it is very important to the business owner so that payments can be collected in a timely manner.

Which is the BEST way to handle the situation and which is the WORST way to handle the situation?

Schedule the task for the end of the day.

Schedule the task for the beginning of the day.

Email the clients an overdue invoice instead of calling.

Ask the business owner to call the clients.

Select one BEST answer and one WORST answer below.

Which is the BEST way to handle the situation? Which is the WORST way to handle the situation?

Option $1$

Option $1$

Option $2$

Option $2$

Option $3$

Option $3$

Option $4$

Option $4$