Practice 2: The Selective Apple Watch

In 2015 after Apple Inc. released their most recent version of the Apple Watch, they quickly

learned of a flaw in the device. The Apple Watch was capable of detecting contact with the

users skin, and also measuring the users heartrate through their skin. If it did not detect skin

contact, the watch was designed to automatically lock itself and require a passcode login (for

security purposes). A number of customers quickly noticed, however, their Apple Watch would

lock even if it was contacting their skin, and that it gave them distorted and inaccurate results

about their heartrate. These customer were generally people with genetically darker skin tones or

tattoos on their wrists. The locking was irritating and the heart monitor function was largely

unusable for customers with darker skin tone. As it turns out, Apple Watches detect the presence

of skin and track the users heartrate by beaming green light into the skin. Green light can easily

penetrate the first few layers of skin in people with little melanin (i.e., people with light skin),

however, it is can barely penetrate the skin of people with higher amount of melanin (i.e., people

with dark skin). Although this issue was not intentional, it implicates issues in the design and

testing of Apple Inc. technology for non-white people. What could you do to ensure that such

oversights are reduced in the future?

Diversity Management option you

have chosen to use as your guiding

principle in improving Practice 2.

what would you do fulfill the EDUCATIONAL COMPONENT?

Whatd you do fulfill the ENFORCEMENT COMPONENT?

Whatd you do fulfill the EXPOSURE COMPONENT?