Question: PRACTICE PROBLEM 2 - Process Bottleneck and Capacity Calculations. Mama Jill's Pizza-Hut serve sit-In customers. When a customer walks in, he places order and pays

PRACTICE PROBLEM 2 - Process Bottleneck and

PRACTICE PROBLEM 2 - Process Bottleneck and Capacity Calculations. Mama Jill's Pizza-Hut serve sit-In customers. When a customer walks in, he places order and pays at the cashier desk with one of the two cashiers. It takes 4 minutes to place the order. Sit-In customers sit at one of ten tables. One of the cooks in the kitchen prepares food for a customer order (four cooks). Cooking takes 10 minutes per order, and it involves 5% rework. Assume that one of the cashiers gives the food to the customer, and it takes three minutes to give the food to the customer. Customers stay sitted at the table for a total time of 15 minutes. Assume that each of the resource pools (cashiers, cooks and tables) is available for work " 90% of their scheduled time of 10- hour shift". Also assume that "load batch" is one for each resource unit. Part A: Compute the capacity of each resource pool (cashiers, cooks, and tables) per shift. What is the capacity of the Restaurant process (customers/shift)? Part B: What should be the capacity if the improvement was made to Speeding up cooking process so that orders are cooked in 8 minutes instead of 10 minutes? Part C: What should be the capacity if the improvement was made to Hire one more Cashier (using the initial settings of Part A)? Part D: Which Part has the highest capacity (A, B, or C)

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