Predictive analytics is used by organizations to: identify the best decisions for a particular situation. analyze business policies through visual representations. understand past and current performance. envisage the future by detecting patterns and relationships in data. Which of the following statements is true of goods-producing processes? They require more flexibility and adaptation to special circumstances than service processes. They require extensive customer participation in service creation and delivery. They use employees as a substitute for physical inventory. They are mechanistic and controllable because of the lack of customer participation