Question: Problem 1 . Two types of customers are served by a two - step process. Each resource is staffed by one employee. Customer A spends

Problem 1. Two types of customers are served by a two-step process. Each resource is staffed by one employee. Customer A spends 2 minutes at resource X and 5 minutes at resource Y. Customer B spends 4 minutes at resource X and 3 minutes at resource Y. The demand rate per hour is 10 customer A and 15 customer B.
Which of the following statement is correct?
Group of answer choices
We can use demand matrix to solve this problem
We can use workload matrix to solve this problem.

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