Question: Problem 1 . Two types of customers are served by a two - step process. Each resource is staffed by one employee. Customer A spends

Problem 1. Two types of customers are served by a two-step process. Each resource is staffed by one employee. Customer A spends 2 minutes at resource X and 5 minutes at resource Y. Customer B spends 4 minutes at resource X and 3 minutes at resource Y. The demand rate per hour is 10 customer A and 15 customer B.
For the matrix you just chosen, what is the implied utilization for resource X?(Please only enter number and keep 4 decimal places).

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