Question: Problem 1 . Working at a call center isn't an easy job. As customers contact the center, the employee must access a variety of computer

Problem 1. Working at a call center isn't an easy job. As customers contact the center, the employee must
access a variety of computer screens in order to answer customer questions. Many employees don't stay with
the job very long. One call center uses x-bar and R charts to track voluntary quits over time. The averages
compiled below are from three call centers. Use the data below to create an X-bar and R chart. Describe how
the process is performing.
Problem 1. Working at a call center isn't an easy job.

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