Question: Problem 16-09 (Algorithmic) The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: a. Which
Problem 16-09 (Algorithmic) The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities:

a. Which brand appears to have the most loyal customers? Explain.
b. What are the projected market shares for the two brands? If required, round your answer to three decimal places.
To Special B MDA From Special B 0.75 0.25 MDA 0.20 0.80
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