Problem $2-29$ Algo $($Types of Performance Measures$)$

Question $1$ of $7*$

Check My Work

actual performance.

$\backslash$table$[[$Description$,$Weight,Number of Errors$],[$Complaints reopened,$3,120],[$Damaged packages,$10,16],[$International$,1,102],[$Invoice adjustments,$1,283],[$Late pickup stops,$3,202],[$Lost packages,$10,5],[$Missed proof of delivery,$1,30],[$Right date late,$1,755],[$Traces$,3,114],[$Wrong day late,$5,13]]$

Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places.

Service Quality Indicator $($SQI$)$: