Question: Problem 2 As an operations manager you are keeping the records of the complaints of the customers, and you would like to find out if

Problem 2 As an operations manager you are

Problem 2 As an operations manager you are keeping the records of the complaints of the customers, and you would like to find out if there is any complaint that negatively impacts your business. The preliminary analysis shows that on the average 10 complaints are received per week, and the complaints follow a Poisson distribution. Once you start collecting new data (i.e., new complaints) for the next week, you observe the following records. Day Complaints Which date or dates do you think the recorded complaints are off limits according to 3sigma rule? Include the control limits in your answer. Note: Clearly type your answers/interpretations. You are required to explain how you get your results in order to get credits

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