Question: Problem #2 (problem #8 in chapter 16) - 16 pts The purchase patterns for two brands of toothpaste can be expressed as a Markov process

Problem \#2 (problem \#8 in chapter 16) - 16 pts The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: (a) Which brand appears to have the most loyal customers? Explain. (b) What are the projected market shares for the two brands
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