Question: Please help with Part B The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities:

Please help with Part B The purchase patterns forPlease help with Part B

The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: To From Special B MDA Special B 0.92 0.08 MDA 0.02 0.98 (a) Which brand appears to have the most loyal customers? Explain. % switch to the other brand, as MDA has the most loyal customers because 98 % stay with them and only 2 opposed to Special BV where only 92 % stay with them and 8 % switch. (b) What are the projected market shares for the two brands? Special B TT 1 = 2/3 X MDA 2 = 1/3 X

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