Problem $3(10$ Points$)$

Tab $3$ contains several months of call volume data for a help desk. In addition to the date

and the call volume, the data set has been coded with the weekday. $($Note: review

formulas to see how the day of week was calculated from the date$)$ A binary indicator

has also been created to mark holidays; days when the company was closed for business

but the call center was still open. Do the following:

$$ Use Data Mining or R to generate a Double Exponential Smoothing forecast with

optimized parameters. Forecast for $10$ days

o Paste the Actual vs Forecast plot for the training data into the template

o Paste the Forecast into your template