Problem 6.16C Question Help Boston Electric Generators has been getting many complaints from its major customer, Home Station about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 288 shipments have been turned in. They show the following over the past 8 weeks: 3 Week 1 2 3 4 5 6 7 8 No. of Reason for Defective Shipment Shipments Incorrect No. of with Bill of Incorrect Damaged Trucks Shipments Defects Lading Truckload Product Late 21 8 3 2 0 31 11 1 5 1 4 32 12 4 6 2 0 39 13 5 5 1 2 38 13 4 5 3 1 42 14 5 6 3 0 43 15 4 6 4 4 44 16 4 8 2 2 1 This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. Number of defects 50 404 304 20- 10 OB Number of defects 50 4015 301 201 101 . Number of defects 50- 40-1 301 20-1 101 OD. Number of defects 50- 404 30- 20- 104 01 Incorrect bill of lading Incorrect truckload Trucks lale Damaged product 0 incorrect truckload incorrect bill of lading Damaged product Trucks lale Incorrect bill of lading Incorrect truckload Damaged product Trucks lale Incorrect truckload Incorrect bill of lading Trucks lale Damaged product