Problem Description: Prepare a report on Workflow process, Risk analysis and resource management for the University online Help desk management system. CLO Covered: 1. Determine the purpose and importance of project management from the perspectives of planning, tracking and completion of project. 2.Evaluate the feasibility of project proposals utilizing appropriate tools, techniques and methods. 3.Manage project schedule, expenses and resources with of suitable project management tools. Task: a) Prepare the word document not more than 2000 words b) Font type: TimesNew Roman and Size 12 c) Introduction to prescribed topic d) Process evaluation for the prescribed topic e) Conclusion f) References Problem Description: Prepare a report on Workflow process, Risk analysis and resource management for the University online Help desk management system. CLO Covered: 1. Determine the purpose and importance of project management from the perspectives of planning, tracking and completion of project. 2.Evaluate the feasibility of project proposals utilizing appropriate tools, techniques and methods. 3.Manage project schedule, expenses and resources with of suitable project management tools. Task: a) Prepare the word document not more than 2000 words b) Font type: TimesNew Roman and Size 12 c) Introduction to prescribed topic d) Process evaluation for the prescribed topic e) Conclusion f) References