PROBLEM$-$SOLVING APPLICATION CASE With Trouble Comes Conflict, and with Conflict Comes Trouble Facebook$$s meteoric growth and central role in revolutionizing social media has been overshadowed in recent years by its many controversies, such as the company$$s role related to influencing the presidential election in $2016,$ the improper harvesting and use of nearly $90$ million user accounts by Cambridge Analytica, and the widespread concerns by users and regulators that the company insufficiently protects its more than $2\mathrm{.}2$ billion users$$ data and privacy. These issues are significant, as they can and have cost the company users, advertising revenues, damage to its reputation, along with fines and restriction from regulators. Adding to the troubles, top level executives like Mark Zuckerberg and Sheryl Sandberg$$s conduct has been questioned on ethical grounds for how they$$ve responded$\mathrm{.}108$