Question: Problem Statement Consumer Behavior is complex and websites - just as much. College A is experiencing some headwinds with determining how to adjust its website
Problem Statement
Consumer Behavior is complex and websites just as much. College A is experiencing some headwinds with determining how to adjust its website best. They have asked your consulting team to come back with a recommendation on making updates given the situation best.
Your task is to analyze the data below and come back to the team at College A with three recommendations on how to improve their website experience based upon the situation.
College A homepage is the top viewed page on the entire site, and of their traffic composition is coming through on mobile devices, specifically.
of consumers see the first slot, which promotes Fall applications. Still, there is a significant dropoff, where only of consumers see anything below that slot.
The first slot sees mediocre engagement compared to the other places on that page.
A degree finder slot gets a lot of consumer interaction. It is the most clickedon utilizing asset on the homepage. Still, it is below the fold, and only of consumers see that.
Tuition and aid are a link within the website navigation that gets a lot of clicks. Still, no content exists on the website homepage.
College A offers graduate, professional studies offerings in addition to undergraduate degrees; however, consumers say that they did not realize these other aspects of the college existed.
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