Problem Synopsis:

Let's imagine that Victoria Golf Range, is one of the iconic venues in your local area that provides a wide range of gaming and entertainment services. The 60 hectares property overlooking a local lake has:

A 36 hole golf course with ancillary training options;

An 18 hole mini-golf course (putt putt) that operates during the day and night;

Golf shop and retail store;

Five unique functions spaces overlooking luscious gardens;

A food and beverage outlet catering to any guests;

A sports bar broadcasting the latest sports games and racing; and

A gaming room with 30 of the newest slot machines available.

Victoria Golf Range has been experiencing a significant decline in customers over the past few years and is on the brink of closing down. With many real estate developers expressing their interest in acquiring the range, you and your partner were recently appointed as the arts and cultures manager and the venue operations manager to turn the business around.

In one of the recent strategic planning meetings, you and your partner were made aware that a recent market research data report indicates unusually high local usage rates of live and on-demand streaming services and gaming casino sites. As both of you are experts in technological disruption, the executive board has asked you to deliberate on the potential implications of this data on the business. In deliberating on these solutions, you and your partner must consider the concept of extraordinary (memorable) experiences.

task

proposal addressing the hypothetical problem related to technological disruption in the gaming and entertainment industries