Process Flow: The activity time for each resource and the number of resources for each task T1 to T6 are provided in the process below. (Flow Chart)

In addition, the following information about the operations is presented to you: All arriving inputs undergo a task T1 performed by Staff A. The input after T1 is separated into two parts Ia, Ib. Staff B performs T2 on Ia and Staff C performs task T3 on Ib. After T2 and T3, Ia and Ib are joined and goes through task T4 which can be performed either by Staff D or Staff E. After T4, the input is again re-separated into Ia and Ib. Staff F performs T5 on Ia and Staff G performs task T6 on Ib. After T5 and T6, Ia and Ib are joined and the combined input leaves the process.

a. What is the capacity and cycle time for the process?

b. What is the theoretical and actual flow time for the process?

Staff F Staff B (2 mins) (2 mins) Staff D (5 mins) Staff A T5 T2 Staff E (4 mins) (3 mins) Outputs Inputs Staff C Staff G T1 T4 (4 mins) (5 mins) T3 T6