Question: Process Improvement and Lean Services 1. Using Visio prepare a cause-and-effect diagram (fishbone diagram) for Why customers could have long waits when they are getting

Process Improvement and Lean Services 1. Using

Process Improvement and Lean Services 1. Using Visio prepare a cause-and-effect diagram (fishbone diagram) for "Why customers could have long waits when they are getting coffee at Trader Bings. (To access the cause-and-effect template just use the Visio search option.) 2. Using lean principles make two recommendations that would improve the process

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