1. Process Selection/Manufacturing Strategies and Process Flow Analysis

• Which of the Product Flow Characteristics (line, batch or project) do they operate by? Or do they use a mixture? If a mixture, what is used for what?

• If it's a line process, describe briefly the major processes the product goes through to get built. If it's a batch process, briefly describe the major work centers. It may be quite tempting to give a complete blow-by-blow description of all the steps you saw at the plant, but please avoid that temptation, as I consider it non-value-added and unnecessary work.

• Which "Classification-by-Type-of-Customer-Order" do they use? Make-to-order, make-to-stock, make-to-assembly, or combinations thereof? What leads you to this conclusion?

• Customization: