Question: Procter and Gamble in 2003, commissioned a global facilities outsourcing agreement. P&G no longer wanted their employees to merely take care of their buildings. P&G
Procter and Gamble in 2003, commissioned a global facilities outsourcing agreement. P&G no longer wanted their employees to merely take care of their buildings. P&G wanted to contract an outsourcing relationship with a service provider who would take charge of their buildings
- From a systems viewpoint, what are some of the environmental (ecological and/or societal) issues involved in the outsourcing decision?
- Does the company have an ethical and/or social responsibility to factor into its outsourcing decision? Explain your reasoning.
- How did they manage the project to outsource and were they successful in making this change?
- What are some product or service quality dimensions of this decision?
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