product: Pepsi

chapter 4:

Based on your personal experience with the product or service, discuss

1. The quality of the product sold or services rendered

2. Any potential failure that jeopardizes the quality.

Step 1: Please choose one of the product manufacturers or service providers based in Malaysia listed below: 1. Faber-Castell 2. Pepsi 3. Air Asia 4. Maxis Step 2: Answer the questions listed in the Table below with respect to the chapters. In order to answer all discussion items listed, you need to read, understand and use the information in all mentioned topic which being highlighted. The answer that you write must be referring to the chapters in MEFB433. You may refer to the company websites as well as their corporate videos, online advertisements of the company for discussion item. Chapter Topic for Discussion 1 Discuss 1. How the company remain competitive in the market? Based on the product sold or service provided, discuss 1. What is the company strategies to ensure customer satisfaction? 3 Discuss: 1. How the company promote their products or services? 4 Consider the locations of facilities of the company in Malaysia , discuss if 1. There is a need to relocate the facilities. 2. What are the factors that will affect the relocation of facilities? Based on your personal experience with the product or service, discuss 1. The quality of the product sold or services rendered 2. Any potential failure that jeopardizes the quality. 2 Step 1: Please choose one of the product manufacturers or service providers based in Malaysia listed below: 1. Faber-Castell 2. Pepsi 3. Air Asia 4. Maxis Step 2: Answer the questions listed in the Table below with respect to the chapters. In order to answer all discussion items listed, you need to read, understand and use the information in all mentioned topic which being highlighted. The answer that you write must be referring to the chapters in MEFB433. You may refer to the company websites as well as their corporate videos, online advertisements of the company for discussion item. Chapter Topic for Discussion 1 Discuss 1. How the company remain competitive in the market? Based on the product sold or service provided, discuss 1. What is the company strategies to ensure customer satisfaction? 3 Discuss: 1. How the company promote their products or services? 4 Consider the locations of facilities of the company in Malaysia , discuss if 1. There is a need to relocate the facilities. 2. What are the factors that will affect the relocation of facilities? Based on your personal experience with the product or service, discuss 1. The quality of the product sold or services rendered 2. Any potential failure that jeopardizes the quality. 2