Professional Practice Experience II $$ HIM $451$

SITE QUESTIONNAIRE

Using the questions below, prepare a typed report about your interview.

ELEMENTS:

Date, Time, and Place or Method of Interview: $04/23/20241$:$00$pm at the New York Presbyterian Hospital In person

Name of Person Interviewed $($include title and credentials$)$ : Talitha Douglas RHIT, RHIA

Name of facility: New York Presbyterian Hospital

Accredited by JCAHO or AOA: Teaching or non$-$teaching facility? : JCAHO accredited teaching Hospital

Licensed bed capacity: $2,400$ beds

Annual admissions and outpatient visits $($most recent year$)$ : over $40,000$ annual admissions and $500,000$ outpatient visits per year.

Number of active medical staff members: $20,000$

Number of full$-$time equivalents in Health Information Management Department: $540$

Describe the different areas of the department. List the department$$s hours of operation. : The areas include the cancer registry, Data entry, quality improvement, release of information. The department$$s hours of operation is $9$am to $5$pm$.$

Describe the functions performed by each unit, section or division of the department $($in small departments, list the functions performed by each position$).$

Is any portion of the department unionized?: There are not parts of the department that is unionized

Does the department have specific work standards, such as minimum accuracy$/$speed requirements for any positions? What are they? There are no specific work standards in place but the department$$s policies are strictly adhered.

Does the department handle medical transcription? What type of equipment is used? Is it outsourced or done in$-$house? If outsourced, how is the company paid? By the line, page, etc.?

What coding$/$abstracting systems are used?

How current is the department in responding to release of information requests?

Describe the role of the department in the institution$$s $$performance improvement$,$quality assurance$$ and $$utilization management$$ efforts. How do they participate? Who is involved?

Are there components of an Electronic Health Record? If so describe the extent of the electronic health record. What software is used? Is it a hybrid?

Is there a paper medical record filing system?If so$,$ does a true unit record exist? When are records microfilmed or scanned?

Is the facility connected to a Health Information Exchange? If so$,$ how is the data exchanged? Who is responsible for this managing this function?

Are quality$/$quantity checks performed for any of the procedures you observed? Who does them? How do they do them?

Describe any computer applications either within the department or impacting the department. What is its purpose?

How are the employees and supervisors evaluated? How frequently?

How are employees disciplined, when such action becomes necessary?

Do any work backlogs exist? Why do you think they occur?

How did the department employees react to your presence?

How would you characterize the relationship between the department and its clients? Positive or negative and why?

What is your overall perception of the HIM Department and the facility?