Professionalism and Success

Name

Class

Date

R E V I E W

Vocabulary Review

Matching

Match the key terms in the right column with the definitions in the left column by placing the letter of each correct answer in the space provided.

Speaking on behalf of a patient's needs and well$-$being

a$.$ constructive criticism

Values of hard work held by employees

b$.$ critical thinking

Feedback given to help improve performance

c$.$ cultural diversity

Attributes that enhance an individual's performance and career prospects

d$.$ hard skills

Striving for excellence on the job

e$.$ patient advocacy

Purposeful decisions resulting from analysis and evaluation

f$.$ problem solving

g$.$ soft skills

A step$-$by$-$step approach to critical thinking

h$.$ time management

i$.$ work ethic

Technical abilities

j$.$ work quality

Utilizing time to accomplish desired results

Variety of belief systems and social structures

Content Review

Multiple Choice

In the space provided, write the letter of the choice that best completes each statement or answers each question.

When interacting with patients of differing cultures or ethnic groups,

a$.$ Assume that they have the same ideologies toward modern medicine that you have

b$.$ Never involve other family members

c$.$ Never try to speak their language

d$.$ Never allow yourself to make value judgments

e$.$ Assume that modesty is not essential

A medical assistant shows integrity by

a$.$ Discussing patients with coworkers

b$.$ Being honest and dependable

c$.$ Refusing to help patients with insurance forms

d$.$ Wearing nicely groomed artificial nails

e$.$ Giving presents to pediatric patients