Question: Professionalism: Customer Service MY PROGRESS - 47% 8. When an angry customer begins yelling about a damaged product, what is a good strategy for a

Professionalism: Customer Service MY PROGRESS - 47% 8. When an angry customer begins yelling about a damaged product, what is a good strategy for a customer service representative? Select an option from the choices below and click Next. a calmly repeat the company's policy b leave until the customer stops yelling C listen to the customer's words d speak louder to be heard

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