Progress $92\%$

Decision Point: Determining How You Will Improve the Shopping Experience

Several months after making changes, the director asks to speak with you. She says, "Now that we have addressed exposure and ensured consumers are paying attention to and interpreting our ads better, we would like to improve the store environment itself so that they have a better shopping experience."

What would be the best choice to improve the shopping experience at the stores in the mall?

Select an option from the choices below and click Submit.