Project 6.4 Relocating the Office During a recent office relocation, the facilities manager of a local community college consulted with a technical expert on a variety of tools to improve communication among three remote campuses. The tools that the consultant recommended were exactly what were needed, and several of those items were purchased. A few weeks later, the college received a bill from the technical company for time spent consulting on the tools that were purchased. To the community college's buyer, this added cost seemed unfair, since the company received a commission on the items already purchased Form groups of four and assume your group is the advisory committee to the facilities manager. As an alternative, follow you instructor's directions to join a group and use the instructor designated discussion board to complete the group project. With your collective ideas, how might you respond to the following questions? 1. Is there a problem in this scenario? If so, what is it and what caused it? 2. What steps would you recommend the technical company follow to resolve the conflict and preserve the customer relationship? 3. Which conflict resolution styles might be appropriate to use? 4. If directed by your instructor, role play the scenario