Project

Project 1 You are the new General Manager for the A number of issues in this restaurant that you need to Rather than everything together, you are to choose which issue you will deal with You have identified a . Rather than resolving need to b e Your first task is to develop a proposed operational plan for one of onal plan for one of the following situations: a) The introduction of a new product b) Introduction of a new specintovent c) Staff training to address poor customer service d) A new marketing initiative to increase business e) Implementing a new menu Opgrading or installing a new piece of Kitchen equipment g) Introducing a new POS (Point of Sale h) Hiring a new Restaurant Supervisor wcing a new POS (Point of Sales System) in the front of the restaurant is a structure that you should follow when presenting the operational plan. Your trainer will discuss in detail the requirements for each section You must present your proposed Operational Plan as a typed report. Company description: Students to describe the Company. (Include the goods/services offered location, hours of operation, and staff) Aim of the operational plan: The purpose of plan should detail why you are implementing the plan, and what you are intending to do. Detail the goal of the plan (Use the SMART model) The expected outcome of your operational plan (Explain the benefits of your plan) Consultation: Who do you need to consult with in the planning stages of the operational plan? What legislation might you need to have to consider? Where could you find specialist information about legislation that you must follow Operational Details: Expected timeframe of your operational plan from the planning stage to the implementation stage (how long will your plan take to implement) Human resources/ labour requirements: Human Resources requirements (Which staff members will be involved in your operational plan, including hiring requirements and training requirements) Staff member responsibilities and timelines (What are the responsibilities of each staff member and what timeframe are they expected to complete the task/s) Financial requirement: Financial Resources (What are the financial requirements/budget for your operational plan) Technological requirements: Equipment Capacity (If any, what additional equipment technology will be required to achieve your operational plan's objectives) Monitoring & evaluation: Key Performance Indicators (How do you measure success?) Operational Plan Progress reports (Where in your operational plan will you be reporting on progress, and who will you be reporting to) Regular Feedback requirements (Where and when will you be gathering feedback on your Operational Plan, and how will you use it) Contingency plan (What are your plans for avoiding risks and setbacks) Project 2 - Demonstrational/Role play You are now required to present your operational plan to all stake holders involved. Your trainer will select class members to act as stakeholder/ members for the presentation. After your presentation you will be required to obtain feedback from other stakeholders/members who will give their recommendations for variations to your operational plans based on their roles and responsibilities. Any suggested variations must be approved by those involved. You will be required to document any suggestions made and agreed upon and present to your trainer. Contingency Planning Reporting Requirements Operational Timeframe Requirements Staff Member Responsible Human Resource Requirement Financial Requirement Equipment Requiremen Requirements