PROJECT QUALITY MANAGEMENT

1. Please answer the following True or False questions (each worth 2 points)

1. A process is capable if the variations fall within the control limits.

True ______ False______

1. Fishbone diagram is used to organize data in categories.

True ______ False _______

1. Affinity diagram is used to identify the root causes of a problem.

True ______ False _______

1. Random variations fall outside the control limits.

True ______ False______

1. Control charts tell Project Managers how to control the project.

True ______ False______

1. A Six Sigma process must have a process capability index of 6.

True _____ False________

1. A process in control can produce unacceptable output.

True ______ False______

1. A Six Sigma process must have a process capability index of 6.

True _____ False________

1. A Control Chart is a Trend Chart (or Run Chart) that has control limits.

True _____ False________

10) If the X bar chart is out of control, the R chart must also be out of control for the process to be out of control

True _____ False________

1. Please answer the following multiple choice questions (each worth 4 points)):

		Which of the following tools are used to organize ideas. A) Pareto Chart B) Histogram C) Affinity Diagram D) Check sheets E) Process map
		Which of the following tools is used to analyze cycle time Control Chart B) Fishbone diagram C) Pareto Chart D) Process map E) Root Cause Analysis
		Which of the following is true of common cause variation? A) It is uncontrollable. B) It is centered around the mean. C) It is inherent in the process. D) All of the above. E) None of the above An R chart is used to monitor __________. Variation of the Mean Process Dispersion Trend in mean value Trend in standard deviation
		5. A true 3 Sigma Process should not have more than _______defects per million opportunities 6,210 3.4 2700 66,807