Question: Prompt: For this case study, you can use the process improvement example that you addressed in the Module Five discussion, or you can choose to

Prompt: For this case study, you can use the process improvement example that you addressed in the Module Five discussion, or you can choose to select a different process. This case study will ask you to use the DMAIC process for your process improvement project. The basis of this case study will follow page 349 in Chapter 19 of your textbook: the Six Sigma process DMAIC: 0 Define the project goals and customer (internal and external) deliverables. 0 Measure the process to determine current performance. I Analyze and determine the root causes of the defects. 0 Improve the process by eliminating defects. 0 Control future process performance. Provide at least one paragraph for each DMAIC step as noted above. Be creative and apply research (with citations), course concepts, tools, and techniques to help improve your process. What to Submit: The case study assignments must follow these formatting guidelines: double spacing, 12-point Times New Roman font, and one- inch margins. Each case study should be one to two pages in length. Include at least two sources of research and follow APA guidelines for citations and references
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