Proper construction of questionnaires include

Question 1 options:

1)	Using polite and softy language

2)	Posing multi-dimensional questions

3)	Random ordering of questions

4)	Asking generalized questions

Question 2 (5 points)

Disadvantages of focus groups include

Question 2 options:

1)	Richness of data

2)	Summarization difficulty of data

3)	Respondents ability to answer in their own words

4)	All of the above

Question 3 (5 points)

Authenticity of data is referred to as

Question 3 options:

1)	Reliability

2)

Validity

3)

Scope

4)

Design

Question 4 (5 points)

Observations where a video camera is used are characterized as

Question 4 options:

1)	Non-participant observations

2)	Contrived observations

3)	Human observations

4)	Mechanical observations