Question: Provide an example of surface versus deep-level diversity. How have you seen it change the dynamics of OB and emotional labor? Research shows employee moods

Provide an example of surface versus deep-level diversity. How have you seen it change the dynamics of OB and emotional labor? Research shows employee moods can be impacted by social media engagement throughout the day. Does this occur? Why or Why not? What can a manager do to help alter the effect of these shifts daily? Describe how affective events theory ( AET), emotional intelligence ( EI), and emotional contagion could construct deviant workplace versus good positive behaviors in people.

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