* Provide the Input - Transformation - Output Modelfor the Formule 1 hotel

* What do you think is the 4V's profile for each of the two hotels

Short case Two very different hotels junctions and cities which make them visible and accessible to prospective customers. The hotels themselves are made from state-of-the-art volumetric prefabrications. The prefabricated units are arranged in various configurations to suit the characteristics of each individual site. All rooms are nine square metres in area HOTEL FORMULET and are designed to be attractive, functional, comfortable and soundproof. Most important, they are designed to be easy to clean and maintain. All have the same fittings, including a double bed, an additional bunk-type bed, a wash basin, a storage area, a working table with seat, a wardrobe and a television set. The reception of a Formule 1 hotel is staffed only from 6.30 am to 10 am and from 5 pm to 10 pm. Outside these times an automatic machine sells rooms to credit card users, provides access Formule 13 to the hotel, dispenses a security code for the room and Hotels are high-contact operations - they are staff- even prints a receipt. Technology is also evident in the intensive and have to cope with a range of customers, washrooms. Showers and toilets are automatically each with a variety of needs and expectations. So, how cleaned after each use by using nozzles and heating can a highly successful chain of affordable hotels avoid elements to spray the room with a disinfectant solution the crippling costs of high customer contact? and dry it before it is used again. To keep things even Formule 1, a subsidiary of the French Accor group, simpler, Formule 1 hotels do not include a restaurant as manages to offer outstanding value by adopting two they are usually located near existing restaurants. principles not always associated with hotel operations - However, a continental breakfast is available, usually standardization and an innovative use of technology. between 6.30 am and 10 am, and of course on a 'self- Formule 1 hotels are usually located close to the roads, service' basis.thousands of buffalo flooding the riverbed below the tents and dining room banda is not uncommon, and elephants, giraffes and wild dogs are frequent uninvited guests to the site. There are two staff for each customer, allowing individual needs and preferences to be met quickly at all times. Guest numbers vary throughout the year, occupancy being low in the rainy season from January to April, and full in the best game-viewing period from September to November. There are game drives and walks throughout the area, each selected for customers' individual preferences. Drives are taken in specially adapted open-sided four-wheel-drive vehicles, equipped with reference books, photography equipment, medical kits and all the necessities for a day in the bush. Walking safaris, accompanied by an experienced guide, can be customized for every visitor's requirements and abilities. Mwagusi Safari Lodge Lunch can be taken communally, so that visitors can The Mwagusi Safari Lodge lies within Tanzania's Ruaha discuss interests with other guides and managers. Dinner National Park, a huge undeveloped wilderness whose is often served under the stars in a secluded corner of beautiful open landscape is especially good for seeing the dry river bed. elephants, buffalo and lions. Nestled into a bank of the Mwagusi Sand River, this small exclusive tented camp overlooks a watering hole in the riverbed. Its ten tents are within thatched bandas (accommodation), each furnished comfortably in the traditional style of the camp. Each banda has an en-suite bathroom with flush toilet and a hot shower. Game viewing can be experienced even from the seclusion of the veranda. The sight of