Question: Provide your response step by step (refer to slides), refer to SPSS output for corresponding means and p-values. Write in words what you conclude. Q1.

Provide your response step by step (refer to slides), refer to

Provide your response step by step (refer to slides), refer to SPSS output for corresponding means and p-values. Write in words what you conclude. Q1. Manager expects that customer satisfaction with Service is 4. Test this assumption?

Hint: Students are to identify which type of t-test (one sample, independent sample, or paired samples) is required to conduct hypothesis. Then, students are to follow the step-by-step procedure provided in the instruction files.

conclude. Q1. Manager expects that customer satisfaction with Service is 4. Test

One-Sample Statistics Std. Std. Bror N Mean Deviation Mean Service satisfaction 582 3.13 1.395 .058One-Sample Test Test Value = 4 95% Confidence Interval of Significance Mean the Difference t df One-Sided p Two-Sided p Difference Lower Upper Service satisfaction -15.130 581 <.001>

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