Puragua Corporation makes water meters that are sold to contractors and municipal water departments. Analyze their...

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Puragua Corporation makes water meters that are sold to contractors and municipal water departments. Analyze their quality costs, group them into the four standard quality cost categories, and prepare a Pareto chart showing the company's quality costs that were incurred over the past year (use data in the worksheet Prob03-04 in the Excel workbook Ch03Data.xlsx on the Student Companion website). How might this information be used to help define a Six Sigma project? Undo A14 4 5 1 Problem 3-4 2 Puragua Corporation 3 Cost Element X✓ fx Customer user surveys 6 Scrap costs 7 8 Laboratory support 9 Customer returned goods Quality audits A 10 Reinspection-retesting for calibration 11 Warranty claims 12 Purchased materials reject costs 13 Quality training of associates 14 Customer user surveys 1 15 Measurement equipment purchases 16 Design corrective action 17 Customer penalties-late shipments 18 Rework costs 19 Supplier rating 20 21 Total 30 B $ Amount 200000 10000 20000 63700 40000 34000 34000 27500 17000 46800 12000 55000 150000 15000 725000 C D Puragua Corporation makes water meters that are sold to contractors and municipal water departments. Analyze their quality costs, group them into the four standard quality cost categories, and prepare a Pareto chart showing the company's quality costs that were incurred over the past year (use data in the worksheet Prob03-04 in the Excel workbook Ch03Data.xlsx on the Student Companion website). How might this information be used to help define a Six Sigma project? Undo A14 4 5 1 Problem 3-4 2 Puragua Corporation 3 Cost Element X✓ fx Customer user surveys 6 Scrap costs 7 8 Laboratory support 9 Customer returned goods Quality audits A 10 Reinspection-retesting for calibration 11 Warranty claims 12 Purchased materials reject costs 13 Quality training of associates 14 Customer user surveys 1 15 Measurement equipment purchases 16 Design corrective action 17 Customer penalties-late shipments 18 Rework costs 19 Supplier rating 20 21 Total 30 B $ Amount 200000 10000 20000 63700 40000 34000 34000 27500 17000 46800 12000 55000 150000 15000 725000 C D