Purpose:

To create an Interview Guide with questions about the impact of COVID on Hospitality that you will use while conducting an In-Depth Interview with your fellow class peers or industry employees or customers.

Interview Components:

• Title Page
  • Interview Guide
  • Name
  • APA format
• Introduction
  • Include an Interview Introduction as discussed in slides
• Interview Approx. 7-10 questions with possible follow-up questions
  • Create an Interview Guide with open ended questions to ask your class peers or people that you know in the industry about their experience with the impact of COVID on hospitality and their thoughts on the next 6 months OR for customers and their experiences and future plans
    • No rating scales or yes no - write open questions without response options
    • Focus on less questions that give lots of detail (around 7-10 questions)
    • Still capture some background info like experience/position in the industry but nothing identifying (no name, address, phone number)
    • Include an Introduction, Questions and Closing (see slide 6)
• Leave adequate space for detailed responses to be recorded

Slide 6 information: Focus on topics that are important to explore, maintain consistency across interviews with different respondents, and stay on track during the interview process.

3 basic parts:

Introduction: Record the time, date, and place of the interview, special conditions or circumstances that may affect the interview, and demographic information about the respondent being interviewed

Interview questions: Placed on the left side of the page, along with a blank space on the right side of the page for written observations Use open-ended questions - questions that encourage a detailed response rather than "yes," "no," or one-word answers - to elicit unstructured talk from participants about their experiences and opinions

Closing: A place to write notes after the interview; these notes should include feelings, interpretations, and other comments that arose during the interview

Interviews (No Marks data collection instead of lecture for Week 12)

• You will be required to interview 5 of your class peers and /or people you know in the industry who have knowledge of the impact of COVID on hospitality OR customers
• Please DO NOT meet face to face. Please use some kind of virtual tool or phone to conduct your interview (all GC students have access to a WebEx account if needed)
• Do not just email your questions for them to complete as you need an opportunity to probe for further detail (you could email back and forth if necessary but not as effective)
• Ensure you are either recording your interview or taking very detailed notes to ensure enough detail for your summary
• You do not need to hand in the interviews to me you will be using the data to complete your interview summary.

Rubric:

Question Development	Questions are crystal clear and are written open-ended without responses and include follow-up questions
Content	All essential questions are properly included plenty of detail to create a summary