Question: Q 1 9 Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously? ( A

Q19 Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously?
(A) Variation
(B) Determination
(C) Suboptimization
(D) Implementation
Q19 Which one of the following Crosby's basic elements of improvement

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