Question: Q 1 . Who do you think is ultimately responsible for food allergens and accuracy in a case like this? The supplier? The manufacturer? The
Q Who do you think is ultimately responsible for food allergens and accuracy in a case like this? The supplier? The manufacturer? The retailer?
Q How do you think these events will affect loyal Daiya customers versus switchers when they buy nondairy frozen desserts in the future, and how long will the effects last?
Q If you owned a grocery store and Daiya was one of your most popular nondairy frozen brands, what would you do if something like this happened?
Case Source: Applied Marketing, Canadian Edition
Rochelle Grayson, Daniel Padgett, Andrew Loos
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