Q$\mathrm{.}1$ You are the Project manager and doing a Software Development project. You and Senior manager of Finance were discussing about the costing of the project and benefits and also to arrive on ROI as per the business case justified. Few discussions were going on$,$ and at the same time both financial and non$-$financial benefits have been also being identified.

$($a$)$ What were the various tangible benefits expected from your project and what are the five categories that they fit into when ROI on IT system is being calculated $($A minimum of $6)$

$($b$)$ Explain in detail the non$-$financial benefits which are all fully explained within the business case and difficult to financially quantify $($a Minimum of $6)$